01.05.2022, 13:05
So, ich habe die Versandbenachrichtigung zur Austausch AP bekommen.
Versand natürlich wieder mit DPD, aber dazu hatte Daniel Falconer ja was im FoU geschrieben:
Dann lassen wir uns mal überraschen, was diesesmal dabei rum kommt .....
Versand natürlich wieder mit DPD, aber dazu hatte Daniel Falconer ja was im FoU geschrieben:
Daniel Falconer im Fo schrieb:This is outside of my arena so I took your feedback to our fulfillment team. They were very receptive and asked me to pass along their thanks. In return they gave me some info which I can pass along. It’s probably nothing you don’t already know, but if I understand it correctly, we are restricted in our choices by the size and weight of some items. Escape Off the Road, for example, had to ship as freight rather than with other postal services. Since shipping rates change week by week and prices continue to rise, this was the best deal we could get for our customers. The alternatives were prohibitively expensive in that case. We certainly do our best, but ultimately shipping fragile collectibles is challenging, and especially with things as they are, now, given pandemic complications and the global shipping crisis. We’re always looking for ways to do better, so please continue to let us know if you have issues so we can try to make improvements where we can.
Dann lassen wir uns mal überraschen, was diesesmal dabei rum kommt .....